Commercial Industrial

What if your technicians in the field had access to all of the customer and equipment history at their fingertips before they started their service calls?

Using Electric Pack Software from Fireline Systems you can store all of your installed customer equipment including model, serial number, service parts, and up to thirty one additional user-defined fields for each piece of equipment.

Electric Pack even provides detailed information on each component and can store attachments including pictures, schematics, checklists, and general information.  Your staff and technicians don’t even have to type all of this detail into the system for new installations.  It can be stores along with the work order information.

Preventative maintenance service agreements also tend to be more complex where a single contract can cover multiple locations with different maintenance schedules for each location and/or each type of equipment.  Wouldn’t it be great if you could see all of your scheduled PM’s at a glance to plan your material and labor resources accordingly?

Electric Pack’s service, dispatch, and mobile solutions while offering powerful state-of-the-art features, are also simple, in-expensive, and tailored to meet your needs. The calendar dispatch board lets you simply drag-and-drop work orders to available technicians. With a click of the mouse you can sent the work order information as an email, text message or to their mobile field tablet.  And with the Electric Packs mobile App option (unlike most other mobile systems) your tech can continue entering data even when he or she is out of cell phone coverage.

Best of all Electric Pack plugs seamlessly into your QuickBooks. There is no need to change how you currently do your daily billings or accounting. We eliminate the need for duplicate entry and save you time, increase productivity and profitability.

Take a minute to review our videos above or call us for a personal demonstration and learn how you can streamline your operations to increase your productivity and profitability.